Video Summary: Coach Your Team to Success: Part II – Actionable Takeaways

1. Elevate Your Listening Strategy
   Develop the skill to ​“listen between the lines.” Beyond hearing words, tune into tone, emotion, and intent — this deepens understanding and builds stronger rapport with your team. 
2. Use Powerful, Reflective Questions
   Ask open-ended questions that encourage self-reflection and problem-solving — for example, ​“What do you think is the real issue here?” or ​“How do you feel about that outcome?” These foster deeper engagement and ownership. 
3. Guide with Curiosity Rather Than Judgment
   Position yourself as a facilitator. Rather than immediately providing answers, encourage team members to think through solutions by asking guiding questions. Support their proposals with prompts like, ​“What makes that approach strong?” 
4. Be Aware of What’s Not Said
   Emotional and unspoken cues — body language, hesitation, tone shifts — are vital feedback. Cultivate the ability to observe these dynamics and respond with empathy or follow-up questions. 
5. Make It a Daily Habit
   Embed these coaching behaviors into regular team interactions. Consistent practice strengthens trust, encourages autonomy, and reinforces a culture of thoughtful communication. 

By elevating your listening, asking insightful questions, guiding with curiosity, and tuning into subtleties, you can meaningfully empower your team.